The following table will give you a starting place for understanding how you might structure your documentation in IT Glue to document the full IT architecture.
| If the asset is... | Then document it in... |
| Active Directory | Active Directory |
| Active Directory security groups | Security Groups |
| Anti-Virus | Security |
| Application | Applications |
| Backup | Backup |
| Carrier/ISP | Internet/WAN |
| Circuit Aggregation | Internet/WAN |
| DNS | LAN |
| Domain | Domain Tracker |
| Domain Registrar | General Password |
| Facility Information | Site Summary |
| File Sharing | File Sharing |
| Internal Domain/DNS | Active Directory |
| Internet/WAN/Circuit | Internet/WAN |
| Intranet Site | Applications |
| IP Addressing | LAN |
| LOB Application | Applications |
| Local Area Network (Subnets, VPNs) | LAN |
| Network Cabling | LAN |
| Phone System/PBX | Voice/PBX |
| Printers, Scanners, Plotters | Printing |
| Remote Access (VPN, Webmail) | Remote Access |
| Server Topology | LAN |
| Software Licensing | Licensing |
| SPAM filter | Email, Security |
| SSL Certificate | SSL Tracker |
| Vendors | Vendors |
| Virtual Private Network (VPN) | Security, Remote Access |
| Virtualization/VMware/Hyper-V | Virtualization |
| Wireless | Wireless |
Relationship mapping tables
The following tables list the assets that should be related to each other for functional reasons. For more information about using related items/tagging to map relationships between the different assets, see our Relationship mapping (related items/tagging) article.
| If device is... | Then relate it to... |
| Physical Servers | Applications, LAN |
| Virtual Servers | Applications, LAN |
| Firewall | Security, Remote Access |
| Switch | LAN |
| WAP | Wireless |
| Printer/Scanner | Printing |
| NAS/SAN/DAS* | File Sharing |
* Network-attached storage (NAS), storage area networks (SAN), and direct-attached storage (DAS).
| If flexible asset is... | Then relate it to... |
| Active Directory | Configurations |
| Applications | Configurations, Contacts, Passwords, Vendors |
| Backup | Configurations, Applications, Documents |
| Configurations, Applications, Documents, Domains, Passwords and more | |
| File Sharing | Configurations, Applications, Contacts, Documents, Security |
| Internet/WAN | Firewalls, Security |
| LAN | Configurations |
| Licensing | Applications, Contacts, Vendors |
| Printing | Configurations |
| Remote Access | Configurations, Security |
| Security | Configurations, Contacts, Vendors |
| Virtualization | Configurations |
| Voice/PBX | Configurations, Applications, Vendors |
| Wireless | Configurations, Security, LAN |
If you have any questions about where to document other assets, a great place to ask them is in our community! There is a whole section just for flexible asset questions and ideas.
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